These resources were compiled in collaboration with Prof. Gabriele Bammer to help explore contemporary resources on creating change. Gabriele operates the blog i2insights.org/, which is a community blog and repository of resources for improving research impact on complex real-world problems.
Acknowledgement
Table of Contents
Topic 1: Change
1.1 Understanding change
1.1.1 - Evolutionary biology
1.1.2 - International relations
1.1.3 - Sociology
1.1.4 - A politician’s perspective
1.1.5 - Open innovation in business
1.1.6 - Advertising
1.1.7 - Lessons for understanding change & different kinds of change
1.1.8 - DIY Option
1.2 Tools for Change
1.2.1 - Positioning yourself for change: optimism and agency
1.2.2 - Changing yourself
1.2.3 - Changing behaviour
1.2.4 - Using incentives
1.2.5 - Using self-interest
1.2.6 - Diffusion of innovations
1.2.7 - Theory of change
1.2.8 - Nudge and choice architecture
1.2.9 - Kotter’s framework for organizational change
1.2.10 - Social change
1.2.11 - Social movements
1.2.12 - Social media and social movements
1.2.13 - The social in social activism
1.2.14 - Power analysis
1.2.15 - Old versus New Power
1.2.16 - Framing messages, especially in politics
1.2.17 - Focusing change on strengths rather than deficits
1.2.18 - Planning for Change
1.2.19 - Using research for impact
1.2.20 - Transformational change and research to produce transformational change
1.2.21 - Influencing government policy
1.2.22 - Resistance to change – a negative to be overcome
1.2.23 - Resistance to change – a positive to be embraced
1.2.24 - Resistance to change – philosophical musings
1.2.25 - Optional: Visions of knowledge systems for life on Earth and how to get there
Topic 2: Working Together
2.1 Understanding diversity
2.1.1 - Why diversity is important
2.1.2 - Team roles
2.1.3 - Mental models
2.1.4 - Values
2.1.5 - Personality
2.1.6 - Culture
2.1.7 - Motivation
2.1.8 - Interests
2.1.9 - Social identity
2.2 Collaboration
2.2.1 - Ingredients of successful collaboration
2.2.2 - Stages of team formation
2.2.3 - Groan Zone
2.2.4 - Useful tool: Idea tree
2.2.5 - Useful tool: Gradients of agreement
2.2.6 - Dialogue for integration
2.2.7 - Conflict resolution
2.2.8 - Dealing with free-riders in collaboration
2.3 Leadership
2.3.1 - Defining leadership (especially adaptive leadership)
2.3.2 - What makes leadership work
2.3.3 - Six leadership practices
2.3.4 - Two more leadership practice (plus one repeat practice)
2.3.5 - Leading yourself
Topic 3: Decision Making
3.1 Decision Making
3.1.1 - Rational choice and bounded rationality
3.1.2 - Difference between fast and slow thinking
3.1.3 - Benefits of heuristics
3.1.4 - Cognitive limitations – general overview
3.1.5 - Cognitive biases – Part 1 Confirmation bias and dilution effect
3.1.6 - Cognitive biases – Part 2 Multiple other cognitive biases
3.1.7 - Risk
3.1.8 - Recognising and dealing with improbable high-consequence events (Black Swans)
3.1.9 - Basics of critical thinking
3.1.10 - Simulations to aid decision making
3.1.11 - Design prototypes to aid decision making
3.1.12 - Competitive and cooperative decision making (Game theory)
3.1.13 - Useful information vs more information to help others make better decisions
3.1.14 - Group decision making: useful concepts and methods
3.1.15 - Group decision making: negotiating a win-win decision
3.2 Unknowns
3.2.1 - Defining ignorance and different kinds of ignorance Part 1
3.2.2 - Different kinds of ignorance Part 2
3.2.3 - Why we know less than we think we do
3.2.4 - Six strategies for dealing with unknowns and key tips for dealing with unknown unknowns
3.2.5 - Manufacturing ignorance
3.2.6 - Where good ideas come from
3.2.7 - Creativity and unknowns – jazz, art and writing
3.2.8 - Creativity – characteristics
3.2.9 - Art of innovation
1.1 Understanding change
1.1.1 - Evolutionary biology
1.1.2 - International relations
1.1.3 - Sociology
1.1.4 - A politician’s perspective
1.1.5 - Open innovation in business
1.1.6 - Advertising
1.1.7 - Lessons for understanding change & different kinds of change
1.1.8 - DIY Option
1.2 Tools for Change
1.2.1 - Positioning yourself for change: optimism and agency
1.2.2 - Changing yourself
1.2.3 - Changing behaviour
1.2.4 - Using incentives
1.2.5 - Using self-interest
1.2.6 - Diffusion of innovations
1.2.7 - Theory of change
1.2.8 - Nudge and choice architecture
1.2.9 - Kotter’s framework for organizational change
1.2.10 - Social change
1.2.11 - Social movements
1.2.12 - Social media and social movements
1.2.13 - The social in social activism
1.2.14 - Power analysis
1.2.15 - Old versus New Power
1.2.16 - Framing messages, especially in politics
1.2.17 - Focusing change on strengths rather than deficits
1.2.18 - Planning for Change
1.2.19 - Using research for impact
1.2.20 - Transformational change and research to produce transformational change
1.2.21 - Influencing government policy
1.2.22 - Resistance to change – a negative to be overcome
1.2.23 - Resistance to change – a positive to be embraced
1.2.24 - Resistance to change – philosophical musings
1.2.25 - Optional: Visions of knowledge systems for life on Earth and how to get there
Topic 2: Working Together
2.1 Understanding diversity
2.1.1 - Why diversity is important
2.1.2 - Team roles
2.1.3 - Mental models
2.1.4 - Values
2.1.5 - Personality
2.1.6 - Culture
2.1.7 - Motivation
2.1.8 - Interests
2.1.9 - Social identity
2.2 Collaboration
2.2.1 - Ingredients of successful collaboration
2.2.2 - Stages of team formation
2.2.3 - Groan Zone
2.2.4 - Useful tool: Idea tree
2.2.5 - Useful tool: Gradients of agreement
2.2.6 - Dialogue for integration
2.2.7 - Conflict resolution
2.2.8 - Dealing with free-riders in collaboration
2.3 Leadership
2.3.1 - Defining leadership (especially adaptive leadership)
2.3.2 - What makes leadership work
2.3.3 - Six leadership practices
2.3.4 - Two more leadership practice (plus one repeat practice)
2.3.5 - Leading yourself
Topic 3: Decision Making
3.1 Decision Making
3.1.1 - Rational choice and bounded rationality
3.1.2 - Difference between fast and slow thinking
3.1.3 - Benefits of heuristics
3.1.4 - Cognitive limitations – general overview
3.1.5 - Cognitive biases – Part 1 Confirmation bias and dilution effect
3.1.6 - Cognitive biases – Part 2 Multiple other cognitive biases
3.1.7 - Risk
3.1.8 - Recognising and dealing with improbable high-consequence events (Black Swans)
3.1.9 - Basics of critical thinking
3.1.10 - Simulations to aid decision making
3.1.11 - Design prototypes to aid decision making
3.1.12 - Competitive and cooperative decision making (Game theory)
3.1.13 - Useful information vs more information to help others make better decisions
3.1.14 - Group decision making: useful concepts and methods
3.1.15 - Group decision making: negotiating a win-win decision
3.2 Unknowns
3.2.1 - Defining ignorance and different kinds of ignorance Part 1
3.2.2 - Different kinds of ignorance Part 2
3.2.3 - Why we know less than we think we do
3.2.4 - Six strategies for dealing with unknowns and key tips for dealing with unknown unknowns
3.2.5 - Manufacturing ignorance
3.2.6 - Where good ideas come from
3.2.7 - Creativity and unknowns – jazz, art and writing
3.2.8 - Creativity – characteristics
3.2.9 - Art of innovation
Topic 1: Change
Before getting into the tools for change, which are mostly what you will use in the course, we also want to give you a sense of how selected disciplines and professional groups approach change.
1.1 Understanding change#
The discipline-based chapters are demanding. We do not expect you to read them carefully to get a full understanding. Instead please focus on getting a sense of what some of the issues are for specific disciplines and what kinds of more detailed insights disciplines might provide – both specifically and generally.
The practitioner chapters are easier to understand and aim to give you a perspective of how different professions approach change.
Two blog posts are provided where Gabriele summarises key lessons she learnt (and integrated) from the book from which the discipline-based chapters are taken and the discussion at an associated workshop.
1.1.1 - Evolutionary biology#
Title: Evolutionary change: Nothing stands still in biology
Date: 2015 Format: Book chapter Length: 7,800 words (without references)
Author/Presenter: Lindell Bromham Core discipline: Evolutionary biology Country: Australia
Date: 2015 Format: Book chapter Length: 7,800 words (without references)
Author/Presenter: Lindell Bromham Core discipline: Evolutionary biology Country: Australia
Notes:Change is continuous and inevitable; simple mechanism, complex outcome. Mutations are accidents, not purposeful; most mutations are harmful or neutral, few are beneficial.
1.1.2 - International relations#
Title: Teleology, cyclicality and episodism: Three competing views of change in international relations
Date: 2015 Format: Book chapter Length: 3,000 words (without references)
Author/Presenter: Michael Wesley Core discipline: international relations Country: Australia
Date: 2015 Format: Book chapter Length: 3,000 words (without references)
Author/Presenter: Michael Wesley Core discipline: international relations Country: Australia
Notes:Two incompatible views of change (teleology – change is progressive and unidirectional – versus cyclicality – recurring patterns), plus new conception of episodism – change is episodic and unpredictable, plus importance of inertia.
1.1.3 - Sociology#
Title: Change is central to sociology
Date: 2015 Format: Book chapter Length: 9,500 words (without references)
Author/Presenter: Craig Brown Core discipline: Sociology Country: Australia
Date: 2015 Format: Book chapter Length: 9,500 words (without references)
Author/Presenter: Craig Brown Core discipline: Sociology Country: Australia
Notes:Long article. Change is a central problem for the discipline of sociology, with plethora of interpretations; often seek to demonstrate that what is assumed to be natural and permanent is a product of historical processes and culturally specific practices. Social structures limit what individuals can do.
1.1.4 - A politician’s perspective#
Title: A politician’s view of change
Date: 2015 Format: Book chapter Length: 4,000 words
Author/Presenter: Kate Carnell Core discipline: ACT Chief Minister 1995-2000, small business Country: Australia
Date: 2015 Format: Book chapter Length: 4,000 words
Author/Presenter: Kate Carnell Core discipline: ACT Chief Minister 1995-2000, small business Country: Australia
Notes:Individual perspective. Politicians generally want to change things, touches on why achieving change is hard.
1.1.5 - Open innovation in business#
Title: Learning about change through industrial open innovation in the fast-moving consumer goods sector
Date: 2015 Format: Book chapter Length: 4,800 words
Author/Presenter: Sarah Pearson Core discipline: Business Country: Australia
Date: 2015 Format: Book chapter Length: 4,800 words
Author/Presenter: Sarah Pearson Core discipline: Business Country: Australia
Notes:Resistance to change also occurs in business, but innovation is necessary for company survival. Need to be able to deal with failure
1.1.6 - Advertising#
Title: Advertising and change: Message, mind, medium, and mores
Date: 2015 Format: Book chapter Length: 4,000 words
Author/Presenter: Dee Madigan Core discipline: Advertising Country: Australia
Date: 2015 Format: Book chapter Length: 4,000 words
Author/Presenter: Dee Madigan Core discipline: Advertising Country: Australia
Notes:Basis in psychology. People are not rational; avoid rational thought and use power of visuals. Combine creativity and an answerable need.
1.1.7 - Lessons for understanding change & different kinds of change#
Title: Six lessons about change that affect research impact
Date: 2016 Format: Blog post Length: <1000 words
Author/Presenter: Gabriele Bammer Core discipline: Integration and Implementation Sciences Country: Australia
Date: 2016 Format: Blog post Length: <1000 words
Author/Presenter: Gabriele Bammer Core discipline: Integration and Implementation Sciences Country: Australia
Title: Research impact - Six kinds of change
Date: 2016 Format: Blog post Length: <1000 words
Author/Presenter: Gabriele Bammer Core discipline: Integration and Implementation Sciences Country: Australia
Date: 2016 Format: Blog post Length: <1000 words
Author/Presenter: Gabriele Bammer Core discipline: Integration and Implementation Sciences Country: Australia
Notes:Key lessons from a book and associated workshop bringing together different disciplines and practitioners to discuss the perspectives on change from their discipline/practice area.
1.1.8 - DIY Option#
Title: Find your own reading on change, the process of change from your discipline perspective, or creating opportunities for change...
Date: Format: a blog, paper, talk, opinion piece - whatever you like Length: equivalent to other readings
Author/Presenter: Core discipline: Country:
Date: Format: a blog, paper, talk, opinion piece - whatever you like Length: equivalent to other readings
Author/Presenter: Core discipline: Country:
Notes:
1.2 Tools for Change#
Tools for making change happen, as well as adapting to, mitigating and resisting change. This is a selection of concepts, theories, methods and processes that you may find useful in your own project and other efforts as a changemaker or (change resistor).
Our aim has been to provide you with a range of perspectives on making change happen to provide you with some insights into the complexity of the topic, as well as to highlight that whether or not an idea is helpful depends on the context in which you are working, as well as your own strengths and abilities.
1.2.1 - Positioning yourself for change: optimism and agency#
Title: Optimism and agency in times of change
Date: 2022 Format: Video (recorded for this course) Length: 13 min
Author/Presenter: Kylie Catchpole Core discipline: Engineering Country: Australia
Date: 2022 Format: Video (recorded for this course) Length: 13 min
Author/Presenter: Kylie Catchpole Core discipline: Engineering Country: Australia
Notes:[See Kylie's Handout for video](https://wattlecourses.anu.edu.au/pluginfile.php/3637857/mod_folder/content/0/Catchpole%20Optimism%20and%20Agency.pdf?forcedownload=1).
Consider enrolling in SCNC2021 Optimism & Agency in Times of Change: <https://programsandcourses.anu.edu.au/2022/course/SCNC2201>
1.2.2 - Changing yourself#
Title: The battle of changing your behavior
Date: 2016 Format: video (TEDx talk) Length: 10 min
Author/Presenter: Eric Zimmer Core discipline: Behaviour coach Country: USA
Date: 2016 Format: video (TEDx talk) Length: 10 min
Author/Presenter: Eric Zimmer Core discipline: Behaviour coach Country: USA
Notes:Changing your behaviour is a skill, not a matter of willpower
1.2.3 - Changing behaviour#
Title: Three myths of behavior change - what you think you know that you don’t
Date: 2013 Format: Video (TEDx) Length: 18 min 30 sec
Author/Presenter: Jeni Cross Core discipline: Sociology Country: USA
Date: 2013 Format: Video (TEDx) Length: 18 min 30 sec
Author/Presenter: Jeni Cross Core discipline: Sociology Country: USA
Notes:Common sense is not helpful for behaviour change; here’s what it takes.
1.2.4 - Using incentives#
Title: How to defeat climate change – the power of incentives
Date: 2021 Format: video Length: 14 min
Author/Presenter: Mauro Di Benedetto Core discipline: social entrepreneur Country: Italy
Date: 2021 Format: video Length: 14 min
Author/Presenter: Mauro Di Benedetto Core discipline: social entrepreneur Country: Italy
Notes:Does not explain how incentives work, but gives examples
1.2.5 - Using self-interest#
Title: Self interest
Date: 2021 Format: short article in Investopedia Length: 1,200 words
Author/Presenter: Will Kenton Core discipline: economics Country: USA
Date: 2021 Format: short article in Investopedia Length: 1,200 words
Author/Presenter: Will Kenton Core discipline: economics Country: USA
Notes:Explains self-interest and Adam Smith’s ideas
1.2.6 - Diffusion of innovations#
Title: What is the diffusion of innovations theory?
Date: 2021 Format: Video (Enablers of Change) Length: 14 min
Author/Presenter: John James and Denise Bewsell Core discipline: extension research Country: Australia and New Zealand
Date: 2021 Format: Video (Enablers of Change) Length: 14 min
Author/Presenter: John James and Denise Bewsell Core discipline: extension research Country: Australia and New Zealand
Notes:Very detailed history of this theory in the context of extension (introducing changes in agriculture). Is now widely used in other explanation of change. For the short version see: <https://i2s.anu.edu.au/resources/diffusion-of-innovations>
1.2.7 - Theory of change#
Title: Introduction to theory of change
Date: 2014 Format: Video (Research for Development Institute and Research to Action) Length: 18 min
Author/Presenter: Courtney Tolmie Core discipline: International development Country: USA
Date: 2014 Format: Video (Research for Development Institute and Research to Action) Length: 18 min
Author/Presenter: Courtney Tolmie Core discipline: International development Country: USA
Notes:A little dry, but comprehensive. For a short version see: https://i2insights.org/2021/08/24/theory-of-change-in-brief/
More importantly, developing a theory of change is a very useful tool, and worth the time needed to master it.
1.2.8 - Nudge and choice architecture#
Title: What is choice architecture?
Date: 2018 Format: Video Length: 5 min
Author/Presenter: Katherine Milkman Core discipline: Behavioural sciences Country: USA
Date: 2018 Format: Video Length: 5 min
Author/Presenter: Katherine Milkman Core discipline: Behavioural sciences Country: USA
Title: What is nudging?
Date: 2019 Format: Video Length: 5 min
Author/Presenter: David Marchiori, Marieke Adriaanse and Denise De Ridder Core discipline: Behavioural sciences Country: Netherlands
Date: 2019 Format: Video Length: 5 min
Author/Presenter: David Marchiori, Marieke Adriaanse and Denise De Ridder Core discipline: Behavioural sciences Country: Netherlands
Notes:These two videos are complementary, so watch both. Good examples in video 1. Video 2 explains nudge better, along with some ethical challenges
1.2.9 - Kotter’s framework for organizational change#
Title: Kotter’s 8-step change model
Date: 2018 Format: video Length: 2 min 30 sec
Author/Presenter: Mindtools Core discipline: not given Country: UK
Date: 2018 Format: video Length: 2 min 30 sec
Author/Presenter: Mindtools Core discipline: not given Country: UK
Title: Kotter’s 8-step change model
Date: 2018 Format: Article Length: 1,800 words
Author/Presenter: Mindtools Core discipline: not given Country: UK
Date: 2018 Format: Article Length: 1,800 words
Author/Presenter: Mindtools Core discipline: not given Country: UK
Title: Kotter’s 8-step change model explained
Date: 2021 Format: video Length: 11 min
Author/Presenter: Expert Program Management Core discipline: not given Country: UK
Date: 2021 Format: video Length: 11 min
Author/Presenter: Expert Program Management Core discipline: not given Country: UK
Notes:This is a brief video, but covers the topic, as well as some longer videos.
1.2.10 - Social change#
Title: How does social change happen?
Date: 2020 Format: video Length: 7 min
Author/Presenter: Pearson educational videos Core discipline: Not given Country: USA
Date: 2020 Format: video Length: 7 min
Author/Presenter: Pearson educational videos Core discipline: Not given Country: USA
Notes:Social change takes time, interaction with technology, brief mention of social movements
1.2.11 - Social movements#
Title: Insights from the sociology of social movements
Date: 2013 Format: video Length: 27 min
Author/Presenter: Francesca Polletta Core discipline: sociology Country: USA
Date: 2013 Format: video Length: 27 min
Author/Presenter: Francesca Polletta Core discipline: sociology Country: USA
Notes:Ttalk to Obama administration about generating a social movement to support the Affordable Care Act for health care. Very practical review of social movements; many examples though are old and US-centric.
1.2.12 - Social media and social movements#
Title: Online social change: easy to organise, hard to win
Date: 2014 Format: Video (TED talk) Length: 16 min
Author/Presenter: Zeynep Tufekci Core discipline: techno-sociologist Country: Turkey / USA
Date: 2014 Format: Video (TED talk) Length: 16 min
Author/Presenter: Zeynep Tufekci Core discipline: techno-sociologist Country: Turkey / USA
Notes:Good reminder that social media is not enough to catalyse change.
1.2.13 - The social in social activism#
Title: The social in social movements
Date: 2022 Format: Video Length: 15m 40s
Author/Presenter: Roald Maliangkaij Core discipline: Cultural anthropology Country: Australia
Date: 2022 Format: Video Length: 15m 40s
Author/Presenter: Roald Maliangkaij Core discipline: Cultural anthropology Country: Australia
Notes:Recorded for this course. Roald also recommends reading: <https://www.theguardian.com/commentisfree/2022/feb/09/influencers-online-social-justice-branding>; and
van Stekelburg J. and B. Klandermans (2013) ‘The social psychology of protest’. Current Sociology Review 61 (5-6) 886-905 (available through ANU's Reverse Proxy (login required): <https://journals-sagepub-com.virtual.anu.edu.au/doi/full/10.1177/0011392113479314?journalCode=csia>)
1.2.14 - Power analysis#
Title: The Powercube
Date: 2010 Format: Video Length: 48 min
Author/Presenter: John Gaventa Core discipline: political sociology Country: UK
Date: 2010 Format: Video Length: 48 min
Author/Presenter: John Gaventa Core discipline: political sociology Country: UK
Notes:Alternative link: <https://www.powercube.net/resources/video/>
Content is good, but video itself is not great. Covers the Powercube, developed by Gaventa and others, useful for a power analysis of change. For a short version see: <https://i2s.anu.edu.au/resources/powercube-understanding-power-social-change>
1.2.15 - Old versus New Power#
Title: What new power looks like
Date: 2014 Format: video (TED talk) Length: 15 min
Author/Presenter: Jeremy Heimans Core discipline: activist Country: Australia
Date: 2014 Format: video (TED talk) Length: 15 min
Author/Presenter: Jeremy Heimans Core discipline: activist Country: Australia
Notes:Raises the possibility that how power is exercised may be changing.
1.2.16 - Framing messages, especially in politics#
Title: Framing
Date: 2016 (lasted edited 2020) Format: videos (MOOC) Length: approx. 1 hour
Author/Presenter: Hans de Bruijn and others Core discipline: political science Country: Netherlands
Date: 2016 (lasted edited 2020) Format: videos (MOOC) Length: approx. 1 hour
Author/Presenter: Hans de Bruijn and others Core discipline: political science Country: Netherlands
Notes:This is a Massive Open Online Course (MOOC). For a short version see: <https://i2s.anu.edu.au/resources/framing-quick-guide>
1.2.17 - Focusing change on strengths rather than deficits#
Title: Why we need strengths-based approaches to achieve social justice
Date: 2021 Format: Blog post Length: <1000 words
Author/Presenter: Katie Thurber Core discipline: Population health Country: Australia
Date: 2021 Format: Blog post Length: <1000 words
Author/Presenter: Katie Thurber Core discipline: Population health Country: Australia
Notes:Communities are disempowered if focus is constantly on deficits and problems; it also distorts the view of the problem
1.2.18 - Planning for Change#
Title: Change planning: dreamer, realist, critic
Date: 1997 Format: web post Length: <1,000 words
Author/Presenter: adapted from Holger Nauheimer Core discipline: change management Country: Germany
Date: 1997 Format: web post Length: <1,000 words
Author/Presenter: adapted from Holger Nauheimer Core discipline: change management Country: Germany
Notes:Sort, simple and useful. Adapted from online Change Management Tool.
1.2.19 - Using research for impact#
Title: Five insights on achieving research impact
Date: 2020 Format: blog posts Length: <1,000 words
Author/Presenter: Niki Ellis, Anne-Maree Dowd, Tamika Heiden and Gabriele Bammer Core discipline: varied with social science orientation plus i2S Country: Australia
Date: 2020 Format: blog posts Length: <1,000 words
Author/Presenter: Niki Ellis, Anne-Maree Dowd, Tamika Heiden and Gabriele Bammer Core discipline: varied with social science orientation plus i2S Country: Australia
Title: Researcher activism: A voice of experience
Date: 2021 Format: blog posts Length: <1,000 words
Author/Presenter: Dorothy Broom Core discipline: sociology Country: Australia
Date: 2021 Format: blog posts Length: <1,000 words
Author/Presenter: Dorothy Broom Core discipline: sociology Country: Australia
Notes:two blogs posts specifically targeted at using research to make change (by researchers)
1.2.20 - Transformational change and research to produce transformational change#
Title: Achieving transformational change
Date: 2018 Format: blog post Length: <1,000 words
Author/Presenter: Steve Waddell Core discipline: Sociology and consultancy Country: US
Date: 2018 Format: blog post Length: <1,000 words
Author/Presenter: Steve Waddell Core discipline: Sociology and consultancy Country: US
Title: Ten essentials for more impactful and integrated research on transformations
Date: 2019 Format: blog posts Length: <1,000 words
Author/Presenter: Ioan Fazey Core discipline: transdisciplinarity Country: UK
Date: 2019 Format: blog posts Length: <1,000 words
Author/Presenter: Ioan Fazey Core discipline: transdisciplinarity Country: UK
Notes:Useful for understanding different types of change, of which transformational is one, plus suggestions for how to do research that produces transformational change.
1.2.21 - Influencing government policy#
Title: Ten things to know about how to influence policy with research
Date: 2019 Format: blog post Length: <1,000 words
Author/Presenter: Helen Tilley, Louise Shaxson, John Young, and Louise Ball Core discipline: public policy, development practitioners and communications Country: UK
Date: 2019 Format: blog post Length: <1,000 words
Author/Presenter: Helen Tilley, Louise Shaxson, John Young, and Louise Ball Core discipline: public policy, development practitioners and communications Country: UK
Title: What makes government policy successful?
Date: 2019 Format: blog post Length: <1,000 words
Author/Presenter: Jo Luetjens, Michael Mintrom and Paul ’t Hart Core discipline: public policy Country: Netherlands and Australia
Date: 2019 Format: blog post Length: <1,000 words
Author/Presenter: Jo Luetjens, Michael Mintrom and Paul ’t Hart Core discipline: public policy Country: Netherlands and Australia
Notes:One provides tips for influencing government policy change (aimed at researchers, but more widely useful), the other is an analysis of that has made some Australian government policies successful.
1.2.22 - Resistance to change – a negative to be overcome#
Title: Overcoming resistance to change - Isn't it obvious?
Date: 2010 Format: video Length: 6 min
Author/Presenter: script by Eliyahu M. Goldratt and Ilan Eshkoli Core discipline: education and not given Country: Israel
Date: 2010 Format: video Length: 6 min
Author/Presenter: script by Eliyahu M. Goldratt and Ilan Eshkoli Core discipline: education and not given Country: Israel
Notes:The World with Theory of Constraints. This video provides just one perspective on overcoming resistance to change and is practical. There is also a lot of other material and different suggestions for overcoming resistance to change.
1.2.23 - Resistance to change – a positive to be embraced#
Title: I’m a Luddite. You should be one too
Date: 2021 Format: short article (The Conversation) Length: 1,200 words
Author/Presenter: Jathan Sadowski Core discipline: political economics Country: Australia
Date: 2021 Format: short article (The Conversation) Length: 1,200 words
Author/Presenter: Jathan Sadowski Core discipline: political economics Country: Australia
Notes:Why opposing change can be good and reclaims the true meaning of Luddite.
1.2.24 - Resistance to change – philosophical musings#
Title: Resistance to change
Date: not given Format: Podcast Length: 19 min
Author/Presenter: Quassim Cassam (interviewed by David Edmonds) Core discipline: Philosophy (and intersection with psychology) Country: UK
Date: not given Format: Podcast Length: 19 min
Author/Presenter: Quassim Cassam (interviewed by David Edmonds) Core discipline: Philosophy (and intersection with psychology) Country: UK
Notes:Wide-ranging discussion, with main focus on relationship between character and resistance to change
1.2.25 - Optional: Visions of knowledge systems for life on Earth and how to get there#
Title: How universities need to change to deal with complex problems
Date: 2021 Format: Blog post Length: <1000 words
Author/Presenter: Niko Schäpke and Ioan Fazey Core discipline: interdisciplinary social science and transdisciplinarity Country: Germany and UK
Date: 2021 Format: Blog post Length: <1000 words
Author/Presenter: Niko Schäpke and Ioan Fazey Core discipline: interdisciplinary social science and transdisciplinarity Country: Germany and UK
Notes:may be of general interest
Topic 2: Working Together
We have focused on concepts and skills that will be useful in this course and that will provide a foundation for you to build on in your future studies and once you leave ANU.
2.1 Understanding Diversity#
Working with a range of different people is important for:
- Gaining a better understanding of a problem
- Developing more options for acting on the problem.
Diversity can be both an asset and a source of difficulty for the process of working together. If you can harness people’s different skills (for example, the different ways in which they are an asset to a team), team work can be more productive and fun. But differences can also cause irritations that get in the way of working together.
Each member of your team in the course will bring knowledge and experience that the team can draw on to understand and act on the problem you choose for this course. The resources provided here aim to give you a basic understanding of some of the most common types of diversity that you will encounter, so that you can be more prepared to harness the ones that will help the teamwork and manage the ones that will get in the way.
2.1.1 - Why diversity is important#
Title: Understanding diversity primer: 1. Why diversity?
Date: 2022 Format: Article Length: <1,000 words
Author/Presenter: Gabriele Bammer Core discipline: Integration and Implementation Sciences (i2S) Country: Australia
Date: 2022 Format: Article Length: <1,000 words
Author/Presenter: Gabriele Bammer Core discipline: Integration and Implementation Sciences (i2S) Country: Australia
Title: How diversity makes teams more innovative
Date: 2017 Format: video (TED) Length: 11 min
Author/Presenter: Rocío Lorenzo Core discipline: management consultant Country: Australia / Germany
Date: 2017 Format: video (TED) Length: 11 min
Author/Presenter: Rocío Lorenzo Core discipline: management consultant Country: Australia / Germany
Notes:Integration and Implementation Insights blog post focuses on diversity broadly. Video focuses on gender diversity in business and positive link between diversity and innovation.
2.1.2 - Team roles#
Title: Belbin's team roles (Key Management Models)
Date: 2020 Format: video Length: 4m 30s
Author/Presenter: AscendED Academy Core discipline: Education provider Country: Unknown
Date: 2020 Format: video Length: 4m 30s
Author/Presenter: AscendED Academy Core discipline: Education provider Country: Unknown
Title: What is the Belbin team profile? (Project management in under 5)
Date: 2020 Format: video Length: 6 min
Author/Presenter: Mike Clayton Core discipline: project management Country: UK
Date: 2020 Format: video Length: 6 min
Author/Presenter: Mike Clayton Core discipline: project management Country: UK
Notes:Present the team roles in a different and complementary way.
2.1.3 - Mental models#
Title: What are mental models and how do your students use them?
Date: 2019 Format: video Length: 7 min
Author/Presenter: Christopher Moore Core discipline: Physics Country: USA
Date: 2019 Format: video Length: 7 min
Author/Presenter: Christopher Moore Core discipline: Physics Country: USA
Title: What is a mental model?
Date: 2018 Format: video Length: 2 min 30 sec
Author/Presenter: Aurora Harley (NN group) Core discipline: User experience design Country: USA
Date: 2018 Format: video Length: 2 min 30 sec
Author/Presenter: Aurora Harley (NN group) Core discipline: User experience design Country: USA
Title: Mental models can be deadly
Date: 2020 Format: video Length: 1 min
Author/Presenter: Cabrera Research Lab Core discipline: systems thinking Country: USA
Date: 2020 Format: video Length: 1 min
Author/Presenter: Cabrera Research Lab Core discipline: systems thinking Country: USA
Title: Sharing mental models is critical for interdisciplinary collaboration
Date: 2017 Format: Article (blog post) Length: <1,000 words
Author/Presenter: Jen Badham and Gabriele Bammer Core discipline: Health modelling and integration and implementation sciences (i2S) Country: UK and Australia
Date: 2017 Format: Article (blog post) Length: <1,000 words
Author/Presenter: Jen Badham and Gabriele Bammer Core discipline: Health modelling and integration and implementation sciences (i2S) Country: UK and Australia
Notes:The main point is that each person has a different understanding about how the world ‘works’, so that when people work together they have different assumptions and expectations, which are mostly unconscious. Each video presents this in a different way and the blog post ties it to interdisciplinary work. The video by Aurora Harley also starts to get at another important point – when making an innovation or other change, the innovation or change needs to try to align with mental models held by a majority of people who will be affected. (For more on this see <https://youtu.be/0wxj2VhGHOs>)
2.1.4 - Values#
Title: Schwartz’s theory of basic values
Date: 2020 Format: video Length: 10 min
Author/Presenter: Anna Horodecka Core discipline: economics Country: Poland
Date: 2020 Format: video Length: 10 min
Author/Presenter: Anna Horodecka Core discipline: economics Country: Poland
Notes:Covers the bases well. Refers to Maslow’s hierarchy of needs - see Motivation below.
2.1.5 - Personality#
Title: The Big 5 OCEAN Traits Explained – Personality Quizzes
Date: 2019 Format: video Length: 6 min 23sec
Author/Presenter: Theodore Thudium, Practical Psychology Core discipline: psychology Country: USA
Date: 2019 Format: video Length: 6 min 23sec
Author/Presenter: Theodore Thudium, Practical Psychology Core discipline: psychology Country: USA
Title: Who are you, really? The puzzle of personality
Date: 2016 Format: video Length: 15 min 16 sec
Author/Presenter: Brian Little Core discipline: psychology Country: USA
Date: 2016 Format: video Length: 15 min 16 sec
Author/Presenter: Brian Little Core discipline: psychology Country: USA
Notes:Theo Thudium talks fast. He refers to other personality tests which may be confusing, but ignore these. Brian Little’s video is useful because it puts the HEXACO personality traits into a broader context of understanding psychology. He refers to OCEAN, which is the older version of HEXACO. Bear in mind that the purpose of this and the other videos on diversity are to provide handles on diversity and how to harness it for better understanding and action on complex problem, as well as harnessing and managing it for more effective ways of working in teams.
2.1.6 - Culture#
Title: Cross-cultural communication
Date: 2014 Format: video (TEDx) Length: 20 min
Author/Presenter: Pellegrino Riccardi Core discipline: not given, consultant Country: Norway
Date: 2014 Format: video (TEDx) Length: 20 min
Author/Presenter: Pellegrino Riccardi Core discipline: not given, consultant Country: Norway
Title: Geert Hofstede introduces Dimensions of Societal Culture 2013
Date: 2013 Format: video (Siegmund AV) Length: 8 min 12 sec
Author/Presenter: Geert Hofstede Core discipline: social anthropology Country: Netherlands
Date: 2013 Format: video (Siegmund AV) Length: 8 min 12 sec
Author/Presenter: Geert Hofstede Core discipline: social anthropology Country: Netherlands
Notes:Pellegrino Riccardi’s video starts to cover some of the day-to-day experiences with cultural diversity. You might think about more of the joys and challenges that you have encountered. Geert Hofstede’s video explains his classification of cultural differences, which arise from different ways a core set of problems are handled.
2.1.7 - Motivation#
Title: Maslow’s hierarchy of needs explained
Date: 2020 Format: video (EPM – Expert Program Management) Length: 12min 13sec
Author/Presenter: Denis Geoghegan Core discipline: Program manager Country: UK
Date: 2020 Format: video (EPM – Expert Program Management) Length: 12min 13sec
Author/Presenter: Denis Geoghegan Core discipline: Program manager Country: UK
Notes:
2.1.8 - Interests#
Title: Understanding Diversity: 6. Interests
Date: 2022 Format: article (Integration and Implementation Insights blog post) Length: <1,000 words
Author/Presenter: Gabriele Bammer Core discipline: Integration and Implementation Sciences (i2S) Country: Australia
Date: 2022 Format: article (Integration and Implementation Insights blog post) Length: <1,000 words
Author/Presenter: Gabriele Bammer Core discipline: Integration and Implementation Sciences (i2S) Country: Australia
Notes:
2.1.9 - Social identity#
Title: The social identity approach
Date: 2022 Format: video (recorded for this course) Length: 16 min
Author/Presenter: Bec Colvin Core discipline: Social sciences Country: Australia
Date: 2022 Format: video (recorded for this course) Length: 16 min
Author/Presenter: Bec Colvin Core discipline: Social sciences Country: Australia
Notes:This video has been prepared for this class.
2.2 Collaboration#
The resources provided aim to give you:
- insights into ingredients of successful collaborations and common challenges that collaborations experience (stages of team formation and groan zone)
- some useful tools
- tips for conflict resolution, as well as avoiding and dealing with free-riders.
2.2.1 - Ingredients of successful collaboration#
Title: Collaboration and team science: Top ten take aways
Date: 2018 Format: blog post (i2Insights blog) Length: <1,000 words
Author/Presenter: L. Michelle Bennett and Christophe Marchand Core discipline: team science and health scientist administrator Country: USA
Date: 2018 Format: blog post (i2Insights blog) Length: <1,000 words
Author/Presenter: L. Michelle Bennett and Christophe Marchand Core discipline: team science and health scientist administrator Country: USA
Title: Collaboration, difference and busyness
Date: 2016 Format: blog post (i2Insights blog) Length: <1,000 words
Author/Presenter: Gabriele Bammer Core discipline: Integration and Implementation Sciences (i2S) Country: Australia
Date: 2016 Format: blog post (i2Insights blog) Length: <1,000 words
Author/Presenter: Gabriele Bammer Core discipline: Integration and Implementation Sciences (i2S) Country: Australia
Title: Good collaboration
Date: 2014 Format: video Length: 2 min 40 sec
Author/Presenter: WR [Waterloo Region] Crime Prevention Council Core discipline: crime prevention Country: Canada
Date: 2014 Format: video Length: 2 min 40 sec
Author/Presenter: WR [Waterloo Region] Crime Prevention Council Core discipline: crime prevention Country: Canada
Title: The 7 keys to creative collaboration
Date: 2017 Format: video Length: 2 min 17 sec
Author/Presenter: John Spencer Core discipline: education Country: USA
Date: 2017 Format: video Length: 2 min 17 sec
Author/Presenter: John Spencer Core discipline: education Country: USA
Notes:This blog post and videos provide high level attributes of what is needed for successful collaboration. The blog post by Bennett and Marchand build on a collection of collaborative experience at the US National Institutes of Health and the detailed report (which is referenced) may be helpful for providing more insights.
2.2.2 - Stages of team formation#
Title: The Tuckman model - Tuckman team development model
Date: 2020 Format: video Length: 11 min
Author/Presenter: Mike Clayton Core discipline: business management Country: UK
Date: 2020 Format: video Length: 11 min
Author/Presenter: Mike Clayton Core discipline: business management Country: UK
Notes:Online project management courses. Describes stages developed by Bruce Tuckman and adds some touches of his own (renames 5th stage from adjourning to mourning and usefully adds a 6th stage of transforming).
2.2.3 - Groan Zone#
Title: Survive the meeting groan zone (Better Meetings video 5)
Date: 2020 Format: Video Length: 7min 44sec
Author/Presenter: Meg Lightheart Core discipline: consultant and coach: organisational culture Country: UK
Date: 2020 Format: Video Length: 7min 44sec
Author/Presenter: Meg Lightheart Core discipline: consultant and coach: organisational culture Country: UK
Notes:The groan zone is different from the stages of group formation and usefully describes a common experience when groups move from generating ideas (divergent thinking) to planning a way forward (convergent thinking). The video describes in more detail what the groan zone is and how it manifests in what people say and feel. The video does not provide methods to get through the groan zone, rather that it is helpful to understand what is happening and that it is normal.
2.2.4 - Useful tool: Idea tree#
Title: Idea tree: A tool for brainstorming ideas in cross-disciplinary teams
Date: 2019 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Dan Stokols, Maritza Salazar, Gary M. Olson, and Judith S. Olson Core discipline: Human ecology / organisation and management / human-computer interaction x 2 Country: USA
Date: 2019 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Dan Stokols, Maritza Salazar, Gary M. Olson, and Judith S. Olson Core discipline: Human ecology / organisation and management / human-computer interaction x 2 Country: USA
Notes:
2.2.5 - Useful tool: Gradients of agreement#
Title: Gradients of agreement for democratic decision-making
Date: 2021 Format: article (i2Insights blog post) Length: <1000 words
Author/Presenter: Hannah Love Core discipline: team science and facilitation Country: USA
Date: 2021 Format: article (i2Insights blog post) Length: <1000 words
Author/Presenter: Hannah Love Core discipline: team science and facilitation Country: USA
Notes:This is a reasonably straightforward tool that can assist the process of working together, but if you want to hear the person who developed it (San Kaner) see https://youtu.be/IahN-XGwvoA. He explains more about when to use it.
2.2.6 - Dialogue for integration#
Title: Skillful conversations for integration
Date: 2018 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Rebecca Freeth and Liz Clarke Core discipline: transdisciplinarity Country: Germany
Date: 2018 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Rebecca Freeth and Liz Clarke Core discipline: transdisciplinarity Country: Germany
Notes:
2.2.7 - Conflict resolution#
Title: 14 effective conflict resolution techniques
Date: 2019 Format: video Length: 12 min
Author/Presenter: Brainy Dose Core discipline: Not given Country: Canada
Date: 2019 Format: video Length: 12 min
Author/Presenter: Brainy Dose Core discipline: Not given Country: Canada
Title: Conflict Resolution: How to Settle Your Differences Fairly
Date: 2020 Format: video Length: 4 min 35 sec
Author/Presenter: Brain POP Core discipline: Not given Country:
Date: 2020 Format: video Length: 4 min 35 sec
Author/Presenter: Brain POP Core discipline: Not given Country:
Notes:video 1 has 14 useful tips, but non-scholarly. Video 2 more of a scholarly overview – substitute team for organization; focuses on interest-based relational (IBR) conflict resolution
2.2.8 - Dealing with free-riders in collaboration#
Title: Tips for dealing with free-riders: A handout for students
Date: 2021 Format: article (Centre for Transformative Teaching, Everett Community College, student handout) Length: 1400 words
Author/Presenter: Maryellen Weimer Core discipline: education Country: USA
Date: 2021 Format: article (Centre for Transformative Teaching, Everett Community College, student handout) Length: 1400 words
Author/Presenter: Maryellen Weimer Core discipline: education Country: USA
Notes:Useful tips for ensuring that all team members contribute.
2.3 Leadership#
The focus of these resources is to help you build leadership skills that will be useful now as well as going forward. The final resources provides tips for being effective and productive.
2.3.1 - Defining leadership (especially adaptive leadership)#
Title: Adaptive Leadership - Introduction
Date: 2017 Format: video Length: 3 min 30 sec
Author/Presenter: Adaptive Leadership Advisors Core discipline: leadership studies Country: USA
Date: 2017 Format: video Length: 3 min 30 sec
Author/Presenter: Adaptive Leadership Advisors Core discipline: leadership studies Country: USA
Title: Ronald Heifetz - On Leadership
Date: 2019 Format: video Length: 8 min 30 sec
Author/Presenter: Ron Heifetz Core discipline: leadership studies Country: USA
Date: 2019 Format: video Length: 8 min 30 sec
Author/Presenter: Ron Heifetz Core discipline: leadership studies Country: USA
Title: Marty Linsky on Adaptive Leadership
Date: 2016 Format: video Length: 7 min
Author/Presenter: Marty Linksy Core discipline: leadership studies Country: USA
Date: 2016 Format: video Length: 7 min
Author/Presenter: Marty Linksy Core discipline: leadership studies Country: USA
Notes:These three videos emphasise different aspects of adaptive leadership, the first by Adaptive Leadership Advisors is a good summary, the other two are by the original researchers and both are strongest in the first 2/3 of the videos.
2.3.2 - What makes leadership work#
Title: The new psychology of leadership… and what it means for interdisciplinary and transdisciplinary research organisations
Date: 2021 Format: video Length: 32 min
Author/Presenter: Alex Haslam Core discipline: Psychology Country: Australia
Date: 2021 Format: video Length: 32 min
Author/Presenter: Alex Haslam Core discipline: Psychology Country: Australia
Notes:Total length is 1 hour, but first 5 minutes is introductory and can be skipped, ditto last 23 minutes which is questions and answers. Speaks quite fast.
2.3.3 - Six leadership practices#
Title: Six keys to leading positive change: Rosabeth Moss Kanter at TEDxBeaconStreet
Date: 2013 Format: video (TEDx) Length: 17 min 30 sec
Author/Presenter: Rosabeth Moss Kanter Core discipline: business leadership Country: USA
Date: 2013 Format: video (TEDx) Length: 17 min 30 sec
Author/Presenter: Rosabeth Moss Kanter Core discipline: business leadership Country: USA
Notes:Clear and easy to follow. One of the few recognized women leadership researchers
2.3.4 - Two more leadership practice (plus one repeat practice)#
Title: Ronald Heifetz, CDI 2015
Date: 2016 Format: Video (LaCiudaddelasIdeas in Mexico) Length: 19 min
Author/Presenter: Ron Heifetz Core discipline: Leadership Country: USA
Date: 2016 Format: Video (LaCiudaddelasIdeas in Mexico) Length: 19 min
Author/Presenter: Ron Heifetz Core discipline: Leadership Country: USA
Notes:Complex problems. Is a little rambling, but makes good points
2.3.5 - Leading yourself#
Title: The 7 Habits of Highly Effective People Summary (Part 1)
Date: 2018 Format: videos Length: 13 min 30 sec
Author/Presenter: Russ Jamieson Core discipline: unknown Country: USA
Date: 2018 Format: videos Length: 13 min 30 sec
Author/Presenter: Russ Jamieson Core discipline: unknown Country: USA
Title: The 7 Habits of Highly Effective People Summary (Part 1)
Date: 2018 Format: videos Length: 9 min
Author/Presenter: Russ Jamieson Core discipline: unknown Country: USA
Date: 2018 Format: videos Length: 9 min
Author/Presenter: Russ Jamieson Core discipline: unknown Country: USA
Notes:Videos from Wisdom for Life. Based on Stephen Covey’s Seven habits of highly effective people
Topic 3: Decision making, unknowns and creativity
In this section of the course, we aim to give you an understanding of some of the complexities of good decision making along with some tools that you can apply in your own work and lives.
Making good decisions is clearly fundamental to tackling complex societal and environmental problems. Research on decision making happens in many disciplines and there is now a relatively new interdisciplinary field called decision sciences that aims to understand and improve how decisions are made. As you will see from the resources provided, many insights come from economics and psychology and the new discipline of behavioural economics, although design thinking, business and other disciplines are also actively involved.
3.1 Decision Making#
While rational decision making is very important, there is growing evidence of the importance of cognitive limitations and biases. We introduce you to heuristics or fast decision making, which is efficient and economical, and usually effective. But heuristics can lead to systematic and predictable errors, usually referred to a biases. Although we provide more resources dealing with biases than with the benefits of heuristics, bear in mind that heuristics are highly beneficial. We also provide ideas and tools for improving critical thinking, which involves slow and effortful decision making that tries to take biases into account.
3.1.1 - Rational choice and bounded rationality#
Title: Video 5 Rational Decision Making
Date: 2018 Format: video (Mr Hancock) Length: 3 min
Author/Presenter: not given Core discipline: not given Country: not given
Date: 2018 Format: video (Mr Hancock) Length: 3 min
Author/Presenter: not given Core discipline: not given Country: not given
Title: Rational choice-exchange theory
Date: not given Format: video (Khan Academy) Length: 8 min
Author/Presenter: Sydney Brown Core discipline: neuroscience Country: USA
Date: not given Format: video (Khan Academy) Length: 8 min
Author/Presenter: Sydney Brown Core discipline: neuroscience Country: USA
Title: Rational Choice Theory - 60 Second Adventures in Economics
Date: 2012 Format: video (OpenLearn from The Open University) Length: 1.5 min
Author/Presenter: not given Core discipline: not given Country: UK
Date: 2012 Format: video (OpenLearn from The Open University) Length: 1.5 min
Author/Presenter: not given Core discipline: not given Country: UK
Title: What is Bounded Rationality Behavioural Economics
Date: 2020 Format: video (Time Management and Productivity) Length: 2.5 min
Author/Presenter: Janis Krekovskis Core discipline: content creator and entrepreneur Country: UK
Date: 2020 Format: video (Time Management and Productivity) Length: 2.5 min
Author/Presenter: Janis Krekovskis Core discipline: content creator and entrepreneur Country: UK
Title: Bounded Rationality I A Level and IB Economics
Date: 2016 Format: video (tutor2U) Length: 2.5 min
Author/Presenter: Geoff Riley Core discipline: economics Country: UK
Date: 2016 Format: video (tutor2U) Length: 2.5 min
Author/Presenter: Geoff Riley Core discipline: economics Country: UK
Notes:The first two videos are on rational choice, the third is on bounded rationality, the last one is on the difference between rational choice and bounded rationality
3.1.2 - Difference between fast and slow thinking#
Title: Thinking Fast vs. Thinking Slow
Date: 2013 Format: Video (Inc magazine interview) Length: 6.35 min
Author/Presenter: Daniel Kahneman interviewed by Eric Schurenberg Core discipline: Psychology Country: Israel-America
Date: 2013 Format: Video (Inc magazine interview) Length: 6.35 min
Author/Presenter: Daniel Kahneman interviewed by Eric Schurenberg Core discipline: Psychology Country: Israel-America
Title: System 1 & System 2: Why Do We Make Irrational Decisions (Cognitive Biases In A Nutshell)
Date: 2107 Format: video (LUSCID) Length: 6 min
Author/Presenter: Irina Georgieva & Daniel Stamenov Core discipline: not given Country: Bulgaria
Date: 2107 Format: video (LUSCID) Length: 6 min
Author/Presenter: Irina Georgieva & Daniel Stamenov Core discipline: not given Country: Bulgaria
Title: Video Review for Thinking Fast And Slow by Daniel Kahneman
Date: 2016 Format: video (Callibrain) Length: 10 min
Author/Presenter: not given Core discipline: not given Country: USA
Date: 2016 Format: video (Callibrain) Length: 10 min
Author/Presenter: not given Core discipline: not given Country: USA
Notes:To hear more from Daniel Kahneman, see this one hour talk presented at Google: <https://www.youtube.com/watch?v=CjVQJdIrDJ0>
3.1.3 - Benefits of heuristics#
Title: Heuristics Explained
Date: 2016 Format: video (CMI) Length: 1.35min
Author/Presenter: not given Core discipline: not given Country: not given
Date: 2016 Format: video (CMI) Length: 1.35min
Author/Presenter: not given Core discipline: not given Country: not given
Title: Benefits of Heuristics (Intro Psych Tutorial 96)
Date: 2017 Format: video (Psych Exam Review) Length: 6min
Author/Presenter: Michael Corayer Core discipline: psychology Country: Singapore
Date: 2017 Format: video (Psych Exam Review) Length: 6min
Author/Presenter: Michael Corayer Core discipline: psychology Country: Singapore
Title: How do smart people make smart decisions?
Date: 2017 Format: video (TEDxNorrköping) Length: 19 min
Author/Presenter: Gerd Gigerenzer Core discipline: psychology Country: Germany
Date: 2017 Format: video (TEDxNorrköping) Length: 19 min
Author/Presenter: Gerd Gigerenzer Core discipline: psychology Country: Germany
Notes:The third video also provides a critique of rational choice
3.1.4 - Cognitive limitations – general overview#
Title: Are we in control of our decisions?
Date: 2009 Format: TED Length: 17.5min
Author/Presenter: Dan Ariely Core discipline: psychology plus behavioural economics Country: USA and Israel
Date: 2009 Format: TED Length: 17.5min
Author/Presenter: Dan Ariely Core discipline: psychology plus behavioural economics Country: USA and Israel
Notes:DMV mentioned in this video is Department of Motor Vehicles
3.1.5 - Cognitive biases – Part 1 Confirmation bias and dilution effect#
Title: What to trust in a "post-truth" world
Date: 2017 Format: video (TEDxLondonBusinessSchool) Length: 17.39 min
Author/Presenter: Alex Edmans Core discipline: finance Country: UK
Date: 2017 Format: video (TEDxLondonBusinessSchool) Length: 17.39 min
Author/Presenter: Alex Edmans Core discipline: finance Country: UK
Title: The counterintuitive way to be more persuasive
Date: 2019 Format: video (TEDxLondonBusinessSchool) Length: 10.41 min
Author/Presenter: Niro Sivanathan Core discipline: organizational psychology Country: UK
Date: 2019 Format: video (TEDxLondonBusinessSchool) Length: 10.41 min
Author/Presenter: Niro Sivanathan Core discipline: organizational psychology Country: UK
Notes:
3.1.6 - Cognitive biases – Part 2 Multiple other cognitive biases#
Title: Kahneman and Tversky: How heuristics impact our judgment
Date: 2018 Format: Video (Intermittent Diversion) Length: 4.34 min
Author/Presenter: Alex Belser Core discipline: motion design & behavioural economics Country: USA
Date: 2018 Format: Video (Intermittent Diversion) Length: 4.34 min
Author/Presenter: Alex Belser Core discipline: motion design & behavioural economics Country: USA
Title: How to Make Better Decisions: 10 Cognitive Biases and How to Outsmart Them
Date: 2021 Format: video (The art of development) Length: 5.32 min
Author/Presenter: Jennifer Clinehens (author) & Adam Holownia (presenter & illustrator) Core discipline: behavioural science & customer experience Country: UK
Date: 2021 Format: video (The art of development) Length: 5.32 min
Author/Presenter: Jennifer Clinehens (author) & Adam Holownia (presenter & illustrator) Core discipline: behavioural science & customer experience Country: UK
Notes:Want more? See <https://thedecisionlab.com/biases>. This has a few things that are not biases, but overall has good short and long descriptions
3.1.7 - Risk#
Title: Risk management
Date: 2011 Format: Video (Daily Motion) Length: 6.5min
Author/Presenter: Author is Abdulla Alkulwaiti Core discipline: systems engineering Country: United Arab Emirates
Date: 2011 Format: Video (Daily Motion) Length: 6.5min
Author/Presenter: Author is Abdulla Alkulwaiti Core discipline: systems engineering Country: United Arab Emirates
Title: Risk literacy
Date: 2013 Format: TEDx Zurich Length: 16min
Author/Presenter: Gerd Gigerenzer Core discipline: psychology Country: Germany
Date: 2013 Format: TEDx Zurich Length: 16min
Author/Presenter: Gerd Gigerenzer Core discipline: psychology Country: Germany
Title: Three Simple, Fun and Effective Tools to Help Manage Risk
Date: 2016 Format: TEDxTTC (Calgary) Length: 13 min
Author/Presenter: Will Gadd Core discipline: adventurer Country: Canada
Date: 2016 Format: TEDxTTC (Calgary) Length: 13 min
Author/Presenter: Will Gadd Core discipline: adventurer Country: Canada
Notes:
3.1.8 - Recognising and dealing with improbable high-consequence events (Black Swans)#
Title: What Is A Black Swan Event?
Date: 2021 Format: video (The Good Stuff) Length: 6.5 min
Author/Presenter: Matt Weber Core discipline: not given Country: USA
Date: 2021 Format: video (The Good Stuff) Length: 6.5 min
Author/Presenter: Matt Weber Core discipline: not given Country: USA
Title: The Black Swan Theory
Date: 2021 Format: video (Aperture) Length: 14min
Author/Presenter: presenter not given, author Nassim Nicholas Taleb Core discipline: author is mathematical statistician and former options trader Country: Lebanon-USA
Date: 2021 Format: video (Aperture) Length: 14min
Author/Presenter: presenter not given, author Nassim Nicholas Taleb Core discipline: author is mathematical statistician and former options trader Country: Lebanon-USA
Title: Nassim Taleb's Theory of Black Swan Events Explained in One Minute
Date: 2017 Format: video (One minute Economics) Length: 1.25min
Author/Presenter: presenter Andrei Polgar Core discipline: economics Country: Romania
Date: 2017 Format: video (One minute Economics) Length: 1.25min
Author/Presenter: presenter Andrei Polgar Core discipline: economics Country: Romania
Notes:These are three complementary videos, the second sticks more closely to Nassim Nicholas Taleb’s book.
3.1.9 - Basics of critical thinking#
Title: Encourage critical thinking with 3 questions
Date: 2019 Format: Video (TEDxXiguan) Length: 17 min
Author/Presenter: Brian Oshiro Core discipline: teacher evaluator Country: China
Date: 2019 Format: Video (TEDxXiguan) Length: 17 min
Author/Presenter: Brian Oshiro Core discipline: teacher evaluator Country: China
Title: 5 Steps To Better Decision Making | What is Critical Thinking?
Date: 2021 Format: video (Unravel) Length: 5 min
Author/Presenter: not given Core discipline: not given Country: USA
Date: 2021 Format: video (Unravel) Length: 5 min
Author/Presenter: not given Core discipline: not given Country: USA
Notes:The first video is fairly basic and focused on children, but sometimes it’s worth revisiting the basics!
3.1.10 - Simulations to aid decision making#
Title: Before You Decide: 3 Steps To Better Decision Making
Date: 2019 Format: Video (TEDxOakLawn) Length: 13 min
Author/Presenter: Matthew Confer Core discipline: Leadership development Country: USA
Date: 2019 Format: Video (TEDxOakLawn) Length: 13 min
Author/Presenter: Matthew Confer Core discipline: Leadership development Country: USA
Notes:
3.1.11 - Design prototypes to aid decision making#
Title: Want to Make Better Decisions? Know the Difference between Engineering and Design Thinking
Date: 2016 Format: video (Big Think) Length: 6.49min
Author/Presenter: Dan Evans Core discipline: design Country: USA
Date: 2016 Format: video (Big Think) Length: 6.49min
Author/Presenter: Dan Evans Core discipline: design Country: USA
Title: The Design Thinking Process
Date: 2017 Format: video (Sprouts) Length: 4min
Author/Presenter: not given Core discipline: not given Country: Thailand
Date: 2017 Format: video (Sprouts) Length: 4min
Author/Presenter: not given Core discipline: not given Country: Thailand
Notes:The first video also provides a neat overview of types of problems and related types of decision making: engineering tame problems, optimisation thinking, analytic thinking, wicked problems and design thinking
3.1.12 - Competitive and cooperative decision making (Game theory)#
Title: Game Theory: The Science of Decision-Making
Date: 2016 Format: Video (SciShow) Length: 10 min
Author/Presenter: Hank Green Core discipline: science communication Country: USA
Date: 2016 Format: Video (SciShow) Length: 10 min
Author/Presenter: Hank Green Core discipline: science communication Country: USA
Title: Game Theory: Winning the Game of Life
Date: 2020 Format: video (Aperture) Length: 12 min
Author/Presenter: not given Core discipline: not given Country: USA
Date: 2020 Format: video (Aperture) Length: 12 min
Author/Presenter: not given Core discipline: not given Country: USA
Title: Game Theory: What game theory teaches us about war
Date: 2016 Format: video (TED Archive, filmed at TEDTalksLive in 2015) Length: 10 min
Author/Presenter: Simon Sinek Core discipline: ethnography Country: USA
Date: 2016 Format: video (TED Archive, filmed at TEDTalksLive in 2015) Length: 10 min
Author/Presenter: Simon Sinek Core discipline: ethnography Country: USA
Notes:Some of the transcription on the second video is poor and the last 2 min or so is an advertisement / The third video introduces finite versus infinite games, using security examples
3.1.13 - Useful information vs more information to help others make better decisions#
Title: Nudging Better Consumer Decisions: Provide Useful Information (Not More Information)
Date: 2016 Format: Video Length: 12.5 min
Author/Presenter: Rick Larrick Core discipline: business administration Country: USA
Date: 2016 Format: Video Length: 12.5 min
Author/Presenter: Rick Larrick Core discipline: business administration Country: USA
Notes:Starts briefly with ‘nudging’ – for more on this see Choice architecture in the section on Change – then most of the video is about how to give people information to make better decisions.
3.1.14 - Group decision making: useful concepts and methods#
Title: Making better decisions in groups
Date: 2018 Format: Video (The Royal Society) Length: 2min
Author/Presenter: authors Dan Bang and Chris Frith Core discipline: neuroscience & psychology Country: UK
Date: 2018 Format: Video (The Royal Society) Length: 2min
Author/Presenter: authors Dan Bang and Chris Frith Core discipline: neuroscience & psychology Country: UK
Title: Group decision making techniques
Date: 2021 Format: video (Communication Coach Alex Lyon) Length: 11min
Author/Presenter: authors Steven Bebee and John Masterson, presented by Alex Lyon Core discipline: communication Country: USA
Date: 2021 Format: video (Communication Coach Alex Lyon) Length: 11min
Author/Presenter: authors Steven Bebee and John Masterson, presented by Alex Lyon Core discipline: communication Country: USA
Title: How can groups make good decisions?
Date: 2017 Format: video (TED) Length: 9min
Author/Presenter: Mariano Sigman and Dan Ariely Core discipline: cognitive neuroscience & psychology plus behavioural economics Country: Argentina and USA plus Israel
Date: 2017 Format: video (TED) Length: 9min
Author/Presenter: Mariano Sigman and Dan Ariely Core discipline: cognitive neuroscience & psychology plus behavioural economics Country: Argentina and USA plus Israel
Notes:You might also want to revisit 'Gradients of Agreement' from the Working Together resources
3.1.15 - Group decision making: negotiating a win-win decision#
Title: Getting to yes
Date: 2016 Format: Video (CreativeMornings HQ) Length: 31 min
Author/Presenter: William Ury Core discipline: anthropology and negotiation Country: USA
Date: 2016 Format: Video (CreativeMornings HQ) Length: 31 min
Author/Presenter: William Ury Core discipline: anthropology and negotiation Country: USA
Notes:
3.2 Unknowns, creativity and innovation#
Some of these sub-topics come from a Massive Open Online Course (MOOC) on Ignorance! The videos are also available on the Integration and Implementation Sciences Youtube Channel, which is where the URL leads to. To watch them on the MOOC website instead, you need to register for the MOOC (which is free) and links are provided with the relevant resources.
3.2.1 - Defining ignorance and different kinds of ignorance Part 1#
Title: Effective thinking about ignorance
Date: 2015 Format: video (EdX course on Ignorance!) Length: 12.35 min
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Date: 2015 Format: video (EdX course on Ignorance!) Length: 12.35 min
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Notes:This is video 1.4 in part I of the MOOC on Ignorance! (https://www.edx.org/course/ignorance)
3.2.2 - Different kinds of ignorance Part 2#
Title: Tacit knowledge
Date: 2020 Format: Video (TEDxGEMSNewMillenniumSchool) Length: 8 min
Author/Presenter: Abhinav Iyer Core discipline: not given (student) Country: not given
Date: 2020 Format: Video (TEDxGEMSNewMillenniumSchool) Length: 8 min
Author/Presenter: Abhinav Iyer Core discipline: not given (student) Country: not given
Title: Importance of Tacit Knowledge in Education
Date: 2015 Format: video (TEDxCambridgeUniversity) Length: 14.38 min
Author/Presenter: Richard Brock Core discipline: Physics and science education Country: UK
Date: 2015 Format: video (TEDxCambridgeUniversity) Length: 14.38 min
Author/Presenter: Richard Brock Core discipline: Physics and science education Country: UK
Title: Four things everyone should know about ignorance
Date: 2016 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Date: 2016 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Title: Uncertainty in participatory modeling – What can we learn from management research?
Date: 2016 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Antonie Jetter Core discipline: Management Country: USA
Date: 2016 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Antonie Jetter Core discipline: Management Country: USA
Notes:
3.2.3 - Why we know less than we think we do#
Title: We know less than we think we do
Date: 2015 Format: Video (EdX MOOC on Ignorance!) Length: 9 min
Author/Presenter: Michael Smithson and Gabriele Bammer Core discipline: Judgment and decision making under ignorance and uncertainty / Integration and Implementation Sciences (i2S) Country: Australia
Date: 2015 Format: Video (EdX MOOC on Ignorance!) Length: 9 min
Author/Presenter: Michael Smithson and Gabriele Bammer Core discipline: Judgment and decision making under ignorance and uncertainty / Integration and Implementation Sciences (i2S) Country: Australia
Notes:This is video 1.2 in part I of the MOOC on Ignorance! (https://www.edx.org/course/ignorance)
3.2.4 - Six strategies for dealing with unknowns and key tips for dealing with unknown unknowns#
Title: Ways of dealing with ignorance
Date: 2017 Format: Video (EdX MOOC on Ignorance!) Length: 9.27 min
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Date: 2017 Format: Video (EdX MOOC on Ignorance!) Length: 9.27 min
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Title: Looking in the right places to identify 'unknown unknowns' in projects
Date: 2019 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Tyson R. Browning Core discipline: Operations management Country: USA
Date: 2019 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Tyson R. Browning Core discipline: Operations management Country: USA
Title: How can we know unknown unknowns?
Date: 2019 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Date: 2019 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Title: What do you know? And how is it relevant to unknown unknowns?
Date: 2019 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Matthew Welsh Core discipline: Psychology Country: Australia
Date: 2019 Format: Article (i2Insights blog post) Length: <1000 words
Author/Presenter: Matthew Welsh Core discipline: Psychology Country: Australia
Notes:The video is 8.3 in part II of the MOOC on Ignorance! <https://www.edx.org/course/ignorance>
3.2.5 - Manufacturing ignorance#
Title: Doubt Is Their Product: Manufacturing Ignorance
Date: 2015 Format: Video (EdX MOOC on Ignorance!) Length: 10.39 min
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Date: 2015 Format: Video (EdX MOOC on Ignorance!) Length: 10.39 min
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Notes:This is video 3.1 in part I of the MOOC on Ignorance! <https://www.edx.org/course/ignorance>
3.2.6 - Where good ideas come from#
Title: Where do good ideas come from - Part 1
Date: 2017 Format: Video (EdX MOOC on Ignorance!) Length: 11 min
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Date: 2017 Format: Video (EdX MOOC on Ignorance!) Length: 11 min
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Title: Where good ideas come from - Part 2
Date: 2017 Format: Video (EdX MOOC on Ignorance!) Length: 9 min
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Date: 2017 Format: Video (EdX MOOC on Ignorance!) Length: 9 min
Author/Presenter: Michael Smithson Core discipline: Judgment and decision making under ignorance and uncertainty Country: Australia
Notes:These are videos 8.5 and 8.6 in part II of the MOOC on Ignorance! (https://www.edx.org/course/ignorance)
3.2.7 - Creativity and unknowns – jazz, art and writing#
Title: Unknowns, Improvisation, and Creativity
Date: 2015 Format: Video (EdX MOOC on Ignorance!) Length: 11 min
Author/Presenter: John Mackey Core discipline: Jazz musician Country: Australia
Date: 2015 Format: Video (EdX MOOC on Ignorance!) Length: 11 min
Author/Presenter: John Mackey Core discipline: Jazz musician Country: Australia
Title: Exploiting unknowns in art
Date: 2015 Format: Video (EdX MOOC on Ignorance!) Length: 14 min
Author/Presenter: Sasha Grishin and Michael Smithson Core discipline: fine art Country: Australia
Date: 2015 Format: Video (EdX MOOC on Ignorance!) Length: 14 min
Author/Presenter: Sasha Grishin and Michael Smithson Core discipline: fine art Country: Australia
Title: Creative writing as a journey into the unknown unknown
Date: 2019 Format: Articles (i2Insights blog post) Length: <1000 words
Author/Presenter: Lelia Green Core discipline: communication Country: Australia
Date: 2019 Format: Articles (i2Insights blog post) Length: <1000 words
Author/Presenter: Lelia Green Core discipline: communication Country: Australia
Title: Why do we protect ourselves from unknown unknowns?
Date: 2020 Format: Articles (i2Insights blog post) Length: <1000 words
Author/Presenter: Bem Le Hunte Core discipline: novelist Country: Australia
Date: 2020 Format: Articles (i2Insights blog post) Length: <1000 words
Author/Presenter: Bem Le Hunte Core discipline: novelist Country: Australia
Notes:These are videos 2.3 and 5.5 in part I of the MOOC on Ignorance! (https://www.edx.org/course/ignorance)
3.2.8 - Creativity – characteristics#
Title: The 6 characteristics of truly creative people
Date: 2014 Format: Video (99U, Adobe’s career resource and annual conference) Length: 20 min
Author/Presenter: Tina Seelig Core discipline: design and engineering Country: USA
Date: 2014 Format: Video (99U, Adobe’s career resource and annual conference) Length: 20 min
Author/Presenter: Tina Seelig Core discipline: design and engineering Country: USA
Notes:
3.2.9 - Art of innovation#
Title: The art of innovation
Date: 2014 Format: Video (TEDxBerkeley) Length: 21.15
Author/Presenter: Guy Kawasaki Core discipline: marketing specialist Country: USA
Date: 2014 Format: Video (TEDxBerkeley) Length: 21.15
Author/Presenter: Guy Kawasaki Core discipline: marketing specialist Country: USA
Notes:Some examples are a little dated.